Service Supervisor (Waikoloa, Hawaii) Job at First Hawaiian Bank

First Hawaiian Bank Waikoloa, HI 96738

First Hawaiian Bank is currently seeking a Service Supervisor to join our Waikoloa Branch on Hawaii Island. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor also handles and resolves any customer issues or complex inquiries, maintains the branch workflow and assign coverage as needed, and ensures that all bank policies and procedures are followed.

Work Schedule

Monday - Friday 8:00AM - 4:30PM

The ideal candidate will have:

  • 2 years’ experience in bank operations; and
  • 2 years’ supervisory experience (may be obtained concurrently)
  • Bachelor’s Degree in Business or equivalent work experience.
  • Ability to use 10-key adding machine and type 40 wpm.
  • Must be pleasant and tactful when interacting with customers.
  • Good oral and interpersonal communication skills.
  • Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
  • Must be proficient in Microsoft Windows applications.

For more information and to apply, please go to www.fhb.com/careers

About First Hawaiian Bank

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward-thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration. We also offer a comprehensive benefits program, including medical, 401(k), life insurance, tuition reimbursement, paid vacation, retiree benefits, and more!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekend availability

Education:

  • High school or equivalent (Required)

Work Location: In person




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