Texas Senior Regional Director

Position Summary:

QuickVisit Urgent Care is looking to hire a Senior Regional Director of Texas. This position will provide overall leadership, day-to-day direction, and management oversight for the regional manager, regional director and, clinical/nonclinical operations for our clinics in Texas. This position will develop and ensure the implementation of the improvement process required for the overall performance and efficiency of our Texas clinics.

Essential Functions:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Promotes QuickVisit’s core values/ethics, policies/procedures & standards of practice

• Collaborates with the Operations Team and Chief Medical Officer to support excellence in the patient care delivery system throughout QuickVisit

• Maintains open lines of communication with the Operations Team other QuickVisit Medical personnel, within and between departments—even during periods of heightened stress

• Assist with Scheduling

• Travel is Expected

• Provides details for variances in data (productivity, service, labor, etc.), and develops and carries out an action plan for improvement

• Direct contact for day-to-day clinical/nonclinical questions

• Ensures compliance with QuickVisit’s policies and procedure

• Ensures compliance with State/ Federal regulations and current standards of practice

• Maintain good rapport with clinical staff through open communication and through clinical presence. Each clinic is to be visited a minimum of at least twice month

• Conduct Interviews with potential new employees

• Serve as a role model, provide leadership and demonstrate professionalism.

• Serve as a resource by guiding new and current team members to appropriate resource materials and management when appropriate.

• Guide and assist new team members in the integration into QV culture and environment.

• Monitor time management and productivity of new and current team members.

• Perform all other duties as assigned.

• Assess and evaluate clinic volumes and assist with implementing growth projects through collaboration with the marketing department

• Monitor patient reviews and assist with coaching QuickVisit staff members on customer service

Competencies:

• Knowledge of electronic medical records (Preferably Experity)

• Has the desire to teach and support others and the ability to adjust teaching style to the learning needs of new and current team members to facilitate successful training and mentoring.

• Knowledge of medical terminology.

• Knowledge of medical office principles, standards, applications and tests.

• Knowledge of medical office safety, cleanliness,and infection control policies and regulations.

• Knowledge of medical office equipment uses and maintenance.

• Accuracy – Ability to perform work accurately and thoroughly.

• Communication – Ability to communicate effectively verbally and in writing.

• Computer Skills – Proficient ability to use a computer and electronic medical record.

• Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.

• Customer Service Oriented – Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures.

• Decision Making – Ability to make critical decisions while following QV policies and procedures.

• Detail Oriented – Ability to pay attention to the minute details of a project or task.

• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.

• Leadership Skills – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

• Positivity – Display a positive attitude and is a positive agent for change.

• Teamwork – Work as part of a team and collaborate with co-workers.

• Working Under Pressure – Ability to complete assigned tasks under stressful situations.

Minimum Qualifications:

• Qualified medical staff member

• Enthusiastic with excellent interpersonal service skills

• Enjoy working with people and possess a friendly and outgoing personality

• Excellent communication and listening skills, as well as basic computer knowledge

• Must be a team player and able to work all clinic locations in Texas

• Evidence of leadership qualities. 5 years of leadership experience is preferred.

• Strong ethical and moral character references

• Language skills adequate for high-level written, interpersonal, and telephone communication

Benefits:

• Dental Insurance

• Health Insurance

• Paid Time Off

• Vision Insurance

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