Claims Specialist II Job at Global Atlantic Financial Group Opportunities
Global Atlantic Financial Group Opportunities Batesville, IN
All offices are currently open, and our employees are back 4 or 5 days a week in Hudson Yards, NY and 3 days a week in all other offices. If you have questions on this policy or the application process, please contact recruiting@gafg.com.
COMPANY OVERVIEW
Global Atlantic Financial Group is a leader in the U.S. life insurance and annuity industry, serving the needs of individuals and institutions. Global Atlantic is a majority-owned subsidiary of KKR, a leading global investment firm that offers alternative asset management across multiple strategies and capital markets solutions.
Global Atlantic is looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us.
We use Greenhouse as our scheduling tool and communicate through their systems. At times, your email may block our communications. Please be sure to check your SPAM so that you do not miss critical information about our process, including scheduling.
POSITION OVERVIEW:
This role provides administrative support to insurance customers. You will be part of the In-Force Team, responsible for handling incoming customer requests, with limited phone interaction. Other responsibilities include:
- Update insurance policies and profiles to correspond with customer requests
- Posting general accounting entries
- Pay death claims according to business and compliance rules
- Process Policy Owner Service requests to business and compliance rules
- Facilitate resolution of pending claims or service items in a timely manner
- Support all department and strategic initiatives
- Assume shared responsibility for all team goals, processes and initiatives
- Generate data for productivity and process measurements
- Identify and document standard operating procedures
- Assist as needed on team processes and projects
QUALIFICATIONS & NECESSARY SKILLS:
- Demonstrates excellent organization and attention to detail
- Excellent data entry and navigation skills
- Demonstrates a professional communication style, both written and verbal
- Expresses a customer orientation and desire to meet and/or exceed customer expectations
- Works independently to meet individual productivity and quality goals
- Participates as functioning team player with a consistent positive attitude and demonstrated positive behavior
- Generates enthusiasm around change and adapts quickly when faced with challenges
- Takes initiative to improve processes and work with team members to enhance effectiveness and efficiencies
- Excellent attendance is essential for success
- Proficiency with Microsoft Office including Word, Excel, Outlook
- Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
More AMAZING Benefits - Click on graphic below to learn more!
#LI-RA1
TOTAL REWARDS STATEMENT
Global Atlantic's total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We are proud to support your personal and professional growth and well-being through programs such as educational assistance, virtual physical therapy, remote/onsite fitness reimbursement, a medical second opinion program, pet insurance, military leave, parental leave, adoption assistance, fertility and family planning coverage. We strive to foster a culture of total well-being through community outreach and charitable giving programs.
We are active in our communities-
- New York: Red Hook Conservancy, Girls Who Invest and The Bowery Mission
- Boston: Cradles to Crayons, Project Bread, Let's Get Ready, Rise Against Hunger, Salvation Army and many other local volunteer organizations in around the Boston area
- Hartford: Habitat for Humanity, Foodshare, Humane Society, Hands on Hartford, Mercy Shelter and Dog Star Rescue
- Indianapolis: Elevate Indianapolis, Gleaners Food Bank and the Juvenile Diabetes Research Foundation
- Batesville: American Cancer Society Relay for Life, Angels of Giving, Margaret Mary Health Foundation, Ripley County Community Foundation, Safe Passage, Batesville High School Sponsorships, local area youth sports and food pantries, as well as many others
- Des Moines: United Way, Central Iowa Shelter & Services, Junior Achievement of Central Iowa and Make a Wish Foundation
- Berwyn: Food drive and will be planning an event to help a local family over the holidays
- Atlanta: Packaged Good Organization, which helps the most vulnerable community members with providing personalized care packages for people in need including the elderly, our armed forces, the homeless and hospitalized kids
- Bermuda: Sponsor of a weekly feeding program operated by The Hamilton Seventh-Day Adventist Church
Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family.
Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws. More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation. If you are hired and require an accommodation for any protected status, please email benefits@gafg.com.
Please click on the below links to learn more about Global Atlantic.
Global Atlantic Privacy Statement
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