The Inside Sales Representative is responsible for generating and closing phone and digital sales leads. He/she nurtures productive relationships with senior citizens, brokers/agents, and strategic partners to enroll new patients in IntuneHealth. The Inside Sales Representative conducts strategic outreach via email and telephone to potential members, effectively communicates the IntuneHealth value proposition to leads, and nurtures potential members toward becoming patients.

INTUNEHEALTH

IntuneHealth is for Medicare Advantage seniors seeking PCP-led, high-quality care when and where they need it. Grounded in ChenMed’s proven care delivery model, IntuneHealth will revolutionize the way seniors experience healthcare by delivering digital-first, seamless care to seniors on their terms.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

· Develops and manage leads through the IntuneHealth sales cycle.

· Converts inbound leads into sales or refers them to brokers/agents and field sales representatives, as appropriate.

· Builds relationships with potential members through phone, web-based chat, and video contact, including virtual health center tours and information on offered services.

· Follows up with potential members by telephone and e-mail to qualify leads and add new members.

· Meets or exceeds assigned metrics including, monthly sales quota and outbound and inbound call volumes.

· Prepares reports of business transactions, enters new patient data into computer database, overcomes technical and business objections of prospective patients, investigates, and resolves potential members problems.

· Maintains accurate and timely records of all sales activities in designated customer relationship management (CRM) tool (i.e., Salesforce).

Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

· Communication - Strong verbal communication skills including active listening.

· Customer First – Fosters trust and confidence with potential members.

· Collaboration and Teamwork – Demonstrates a commitment to team goals through attitude, contribution & cooperation.

· Consultative Selling - Qualifies potential customers; builds rapport and establishes trust.

· Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.

· Prioritization - Ability to manage multiple tasks, prioritize them and pay attention to detail.

· Creativity and Innovation - Develops innovative approaches & ideas to achieve goals.

· Knowledge of Medicare and Medicare Advantage programs preferred.

· Knowledge of Salesforce is a plus.

· Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook.

· Fluent written and oral English knowledge; bilingual (Spanish) is a plus.

· This job requires use and exercise of independent judgment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Inside Sales: 1 year (Preferred)

Work Location: Remote

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