Reporting directly to the supervisor for the assigned Division/Department/District in the office of the Clerk of the Circuit Court of Cook County (Clerk’s Office), the Office Clerk performs general administrative, organizational and office related tasks as directed. The Office Clerk processes, audits and maintains all court documents and electronic records in accordance with Departmental orders, applicable standards, and Illinois Supreme Court Rules in a timely and accurate manner. The Office Clerk retrieves and files all Division/Department/District records and files in a timely and accurate manner. The Office Clerk performs any and all tasks as defined in the Policies, Methods and Procedures (PMPs) and Administrative Procedures (APs) implemented within the Division/Department/District. The Office Clerk enters case information into the electronic docket for the Department/Division/District. The Office Clerk handles co-workers and clients with respect and courtesy when performing all job duties.

Essential Duties

• Assists internal and external customers with inquiries regarding case information, court proceedings and all other court-related matters in a professional manner.
• Reviews and enters case information and case activity codes for court hearings into the Clerk’s Office electronic docket.
• Accepts and processes all filings such as expungement, appeal filings, etc. in preparation of new cases.
• Prepares and enters all pertinent court related data, maintaining all records in an organized and accurate fashion.
• Collates, separates court sheets, sorts and files court documents while completing any applicable forms and documents in the preparation of files for court calls, including the possible delivery of said files to courtrooms.
• Accesses imaged and original court documents when necessary or directed.
• Interprets and identifies court related documents, judicial orders and codes.
• Processes obsolete records for destruction, in accordance with retention policy and established procedures.
• Interacts and responds to public, attorney, judiciary or government agency in a professional manner, communicating and transmitting information appropriately
• Maintains, locates, retrieves, prepares, audits, verifies and stores court files for court calls.
• Performs functions related to Electronic Filing (eFiling), Imaging and Document Management System (IDMS), electronic Record on Appeal, Odyssey, Insight, the Mainframe system, e-mails, etc. when and where applicable.
• Performs functions related to installing hardware, software and other operating systems, where applicable.
• Performs other miscellaneous duties as assigned.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.

Minimum Qualifications

• High school diploma or GED. (Must upload proof of education in the Attachments section of the Application by the posting deadline.)

• Six (6) months of full-time work experience keyboarding, cashiering or filing.
• Six (6) months of full-time customer service experience.

Preferred Qualifications

• Associate’s degree or higher from an accredited college or university. (Must upload proof of education in the Attachments section of the Application by the posting deadline.)
• Current employee of the Clerk of the Circuit Court.
• One (1) year of full-time work experience keyboarding, cashiering or filing.

• One (1) year of full-time customer service experience.

Knowledge, Skills, Abilities and Other Characteristics

• Ability to communicate effectively both orally and in writing.
• Excellent customer service skills.
• Ability to follow directions, multi-task and problem solve.
• Must be computer literate with skill and efficiency in entering and retrieving data and preparing informative reports.
• Ability to operate general office equipment, including business telephones, computers, copiers and printers.
• Ability to interact in a professional manner with the general public, attorneys and other court personnel.
• Excellent organizational skills and the ability to sort case files.
• Ability to comprehend and process information in the electronic docket.
• Ability to comprehend the use of forms, workflow, pleadings and filings within the Division/Department/District.
• Knowledge of the Clerk’s Office operations, functions, activities, procedures, policies, practices and guidelines or the ability to quickly gain such knowledge.

Physical Requirements

• Ability to lift up to 30 lbs.
• Ability to climb ladders and stairs on a regular basis.
• Ability to sit, stand, walk for extended periods of time.
• Ability to repetitively use hands to operate standard office equipment and handle documents.

Additional Physical Requirements for Office Clerks assigned to the Warehouse:

• Ability to push, pull, move, and lift up to 40 lbs. on a regular basis.
• Ability to push, pull, move, and lift more than 40 lbs. using assistive devices on a regular basis.
• Ability to climb ladders up to 15 feet with boxes on a regular basis.
• Ability to sit, squat, stand, kneel, bend, and crawl on a regular basis.
• Ability to sit, stand, walk, or move for extended periods of time.

PURSUANT TO EXECUTIVE ORDER 2021-1 AND THE CLERK’S OFFICE COVID-19 VACCINATION POLICY, THE SELECTED CANDIDATE WILL BE REQUIRED TO EITHER SUBMIT PROOF OF FULL VACCINATION OR A REQUEST FOR REASONABLE ACCOMMODATION PRIOR TO THE START OF EMPLOYMENT.

Veterans Preference

When applying for employment with the Clerk of the Circuit Court of Cook County, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time. To take advantage of this preference a Veteran must:

The Cook County Department of Veterans Affairs can assist you with obtaining a certified DD214 and having it recorded for you at no charge. Please contact veterans.affairs@cookcountyil.gov for additional information.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You May Qualify for the Public Service Loan Forgiveness Program (PSLF)

http://www.cookcountyrisk.com/

Important Information:

The Clerk of the Circuit Court of Cook County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, ethnicity, age, sexual orientation, gender identity, disability or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities.